manages personal information collected, including personal information collected through the CBG website. CBG
realizes the importance of ensuring that personal information held by the company is treated confidentially, and is
committed to ensuring that all personal information is only collected, disclosed, used and stored in accordance with
the National Privacy Principles set out under the Federal Privacy Act 1988.
What is ‘personal information’?
‘Personal Information’ is information or an opinion (including information or an opinion forming part of a database)
whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or
can reasonably be ascertained from the information or opinion.
Use and disclosure of personal information
Any personal information that we collect will only be used and disclosed for the purpose for which it has been provided
to us. Personal information may need to be disclosed to external service providers engaged by CBG in order for
those service providers to fulfil their service obligations to the firm. For example: IT service providers who assist in
managing CBG ‘s servers and networks may need to access client data in order to maintain the servers and networks.
Personal information which we collect may be provided to the Direct Debit Service Provider and used by the Direct
Debit Service Provider for the purpose of assisting to service its products and for promoting its other products and
Where personal information is disclosed to an external party, CBG will take steps to ensure that the external party
treats such information confidentially and in accordance with the Federal Privacy Act 1988.
If you have registered through our website to receive email communications from us, we may use your contact details
to send you newsletters, marketing emails or invitations to CBG events which may be of interest to you. However,
you may at any time opt out of receiving such materials by requesting to be removed from our distribution lists.
Accessing and Correcting Personal Information
You may request that we provide you with access to personal information we hold about you. We will process all
requests for access to personal information in accordance with the National Privacy Principles. In most cases, we will
provide you with access to your personal information. However, we may refuse access in certain situations as listed
in the National Privacy Principles. If we refuse to give you access, we will provide you with reasons for our refusal. If
any personal information we hold about you is not accurate, complete or up to date, please let us know and, in most
cases, we will use all reasonable efforts to update the information.
Personal information security
CBG is committed to keeping secure the data you provide to us and we will take all reasonable precautions to protect
your personally identifiable information from loss, misuse or alteration.
policy at any time without prior notice. We will notify you of the changes by posting an updated version of the policy
on our website.
Intellectual property in all material sent to you belongs to, is licensed to or is authorized for use by us. We permit you
to print or download extracts from this material for your personal use only. None of this material may be used for any
commercial or public use, stored in or transmitted to any other website or distributed in any other form without our
Cookies that are used in any part of our website will not be utilized for collecting personally identifiable information and
will only be used for internal management purposes.
Our website may from time to time contain links to the websites of other organizations which may be of interest to you.
If you access linked sites, you do so at your own risk. We do not operate or control these third party sites and we are
not responsible for their contents, operation, privacy, accuracy or security policies. This Privacy Statement does not
cover any linked sites.
If any personal information you submit changes, please update that information by contacting us. We may from time